Shipping policy

1. Cargo Shipping Areas

We provide shipping to the whole world for purchases made from our store. Your orders are sent through international shipping companies for safe delivery to the specified address.

2. Processing and Shipping Time

Your orders are usually processed within 1-3 business days after pay is confirmed.
The shipping time may vary depending on the delivery address and the selected shipping method. Average delivery times:
Within Turkey: 1-5 working days
Europe: 5-10 working days
USA & Canada: 7-15 working days
Asia & Middle East: 7-20 working days
Africa & Oceania: 10-25 working days

3. Shipping Fees and Taxes

 

Shipping fees may vary depending on the weight, volume and delivery address of the order. You can view the current shipping charges on the pay page.
For international orders, some countries may charge additional customs duties or import Octobers. Such additional costs are the responsibility of the customer. October 20, 2019.

4. Cargo Tracking

When your order is shipped, you will receive an e-mail with a tracking number. You can track cargo movements via the relevant cargo company's website.

 

5. Delays and Delivery Problems

 

Delays can often be caused by customs procedures or busy periods. We ask for your understanding for such situations.
The extra shipping costs that may occur due to entering the wrong address or orders that have not been received belong to the customer.

 

6. Breakable Products and Insurance

Special packaging is made for breakable or valuable products.
If you want your order to be sent with insurance, you can evaluate the insurance option on the pay page.

 

7. Return and Shipping Fees

Within the scope of our return and exchange policy, the shipping fee for the products to be returned belongs to the customer.
In case of product error or incorrect shipment, the shipping fee will be covered by our company.
You can contact us for more information.